Privacy Policy

Last updated: April 24, 2026

This Privacy Policy describes how RGMS LLC, a Wyoming limited liability company ("Company," "we," "us," or "our"), collects, uses, stores, and protects your personal information when you use the FuturesIQ platform, including all related websites, applications, and services (collectively, the "Service").

By using the Service, you consent to the practices described in this Privacy Policy.

1. Information We Collect

1.1 Information You Provide

• Account information. When you create an account, we collect your name, email address, and authentication credentials. If you sign in via Google, we receive your name, email address, and profile picture from Google.
• Payment information. When you subscribe to a paid plan, payment is processed by Stripe. We do not store your full credit card number, CVV, or other sensitive payment details. We may receive limited billing information from Stripe, such as the last four digits of your card, card type, and billing address.
• Trade data. You may import trade data from external platforms (such as Sierra Chart or other broker platforms). This data may include trade timestamps, instruments, prices, quantities, and related execution details.
• User-generated content. Notes, tags, screenshots, strategy labels, emotion tags, and other content you create within the Service.
• Communications. If you contact us for support or feedback, we collect the content of those communications.

1.2 Information Collected Automatically

• Usage data. Pages visited, features used, session duration, clicks, and interactions within the Service.
• Device and browser information. IP address, browser type and version, operating system, device type, and screen resolution.
• Cookies and similar technologies. We use cookies and local storage to maintain your session, remember preferences, and understand how you use the Service.

1.3 Information from Third Parties

• Google. If you authenticate via Google OAuth, we receive your name, email, and profile picture.
• Stripe. We receive subscription status, payment confirmations, and limited billing details from Stripe.
• Databento. Market data used for order flow analytics is sourced from Databento. This data relates to financial instruments, not to you personally.

2. How We Use Your Information

We use your information for the following purposes:

• Provide and operate the Service — account management, trade journaling, analytics, and all core features
• Process payments — manage subscriptions and billing through Stripe
• Improve the Service — analyze usage patterns, identify bugs, and develop new features
• Communicate with you — respond to support requests, send service-related announcements, and notify you of material changes
• Ensure security — detect and prevent fraud, abuse, and unauthorized access
• Comply with legal obligations — respond to lawful requests from authorities and meet regulatory requirements

We do not sell your personal information to third parties.

3. How We Share Your Information

We may share your information only in the following circumstances:

• Service providers. We share information with third-party providers that help us operate the Service, including:
  • Stripe (payment processing)
  • Google (authentication)
  • Vercel (website hosting)
  • Railway (application hosting)
  • TradingView (charting)
  • Databento (market data)
• Legal requirements. We may disclose information if required by law, court order, or governmental authority, or if we believe disclosure is necessary to protect our rights, your safety, or the safety of others.
• Business transfers. In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change.
• Aggregated data. We may share anonymized, aggregated data that cannot reasonably be used to identify you for analytical or research purposes.

4. Data Storage and Security

Your data is stored on servers hosted by Railway and Vercel in the United States. We implement industry-standard security measures to protect your information, including:

• Encryption in transit (HTTPS/TLS)
• Encrypted database connections
• Hashed passwords (we never store plaintext passwords)
• Access controls limiting employee access to personal data

While we take reasonable steps to protect your information, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security.

5. Data Retention

We retain your personal information for as long as your account is active or as needed to provide the Service. If you delete your account, we will delete or anonymize your personal data within 30 days, except where retention is required by law or necessary to resolve disputes.

Aggregated, anonymized data that cannot identify you may be retained indefinitely for analytical purposes.

6. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal information:

• Access. Request a copy of the personal data we hold about you.
• Correction. Request that we correct inaccurate or incomplete data.
• Deletion. Request that we delete your personal data, subject to legal retention requirements.
• Data portability. Request your data in a structured, machine-readable format.
• Opt-out. Unsubscribe from non-essential communications at any time.

To exercise any of these rights, contact us at legal@futuresiq.app. We will respond within 30 days.

7. Cookies

We use the following types of cookies:

• Essential cookies. Required for authentication, session management, and core functionality. These cannot be disabled.
• Preference cookies. Store your settings such as theme preference and layout choices.
• Analytics cookies. Help us understand how the Service is used so we can improve it. These may be provided by third-party analytics services.

You can manage cookie preferences through your browser settings. Disabling essential cookies may prevent you from using the Service.

8. Children's Privacy

The Service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we learn that we have collected data from a child under 18, we will delete it promptly. If you believe a child has provided us with personal data, please contact us.

9. International Users

The Service is operated from the United States. If you access the Service from outside the United States, your information will be transferred to and processed in the United States, where data protection laws may differ from those in your jurisdiction. By using the Service, you consent to this transfer.

10. California Residents

If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA), including:

• The right to know what personal information we collect and how it is used
• The right to request deletion of your personal information
• The right to opt out of the sale of personal information — we do not sell your personal information
• The right to non-discrimination for exercising your privacy rights

11. Changes to This Policy

We may update this Privacy Policy from time to time. If we make material changes, we will notify you by updating the "Last updated" date and, where appropriate, providing additional notice. Your continued use of the Service after changes take effect constitutes acceptance of the updated policy.

12. Contact

If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:

RGMS LLC
Sheridan, Wyoming
legal@futuresiq.app